Help & FAQs

The Powerflight 1800Wh battery offers up to 60–90 minutes of autonomy; the 2300Wh up to 90–120 minutes, depending on the rider's weight, speed, and water conditions.

The 27" mast is ideal for beginners and calm waters. The 35" mast offers greater stability in flight and is preferred by advanced riders or in choppy waters.

Most riders manage to get up in 1–3 sessions. The progressive speed mode of the Flyer EVO controller makes learning much easier.

Yes, all components are designed for use in both fresh and salt water. It is recommended to rinse with fresh water after each session in the sea.

The Standard (4,000W) is smoother and more efficient, perfect for cruising and beginners. The Performance (6,000W) offers higher speed and responsiveness, ideal for advanced riders.

The complete set (table + battery + neck) weighs between 25–30 kg depending on the configuration. The battery accounts for approximately 12–14 kg of the total.

Yes, the Powerflight Reversible Charger accepts alternating current from generators and is compatible with solar inverters of at least 2,000W.

In most European countries, a license is not required. Always check the local regulations of the area where you sail.

The Subnado is certified up to 40 meters deep. For recreational use, it is recommended not to exceed 10–15 meters without diving training.

With a single charge, the Subnado offers up to 45–60 minutes of continuous use depending on the depth and speed selected.

Yes, the Subnado is compatible with most diving sets. There are accessories to mount it on US box fins and slide-in fins.

The Subnado reaches speeds of up to 4–5 km/h, allowing you to move easily without physical effort and explore larger areas.

The Subnado is the standard model. The Subnado Lite is more compact and lightweight, ideal for travel. The Subnado Plus offers greater power and autonomy for professional or advanced use.

Yes, the Subnado can be used in a pool without any problem.

With the included fast charger in 2–3 hours. It connects directly to the scooter body via the magnetic charging port.

The FoilBoost is an electric assist system for wing foil, windsurf foil, and SUP foil. It mounts on the mast and provides additional thrust to take off with less wind or current.

The FoilBoost is compatible with over 98% of masts on the market thanks to its adjustable mounting system. Check the compatibility table on the product page.

The FoilBoost generates up to 10 kg of thrust, enough to facilitate takeoff in low wind conditions or to assist in downwind and prone positions.

The battery lasts between 30–60 minutes depending on the level of assistance used.

Yes, the FoilBoost is designed for fully underwater use and can withstand dives during the foiling session.

We ship throughout Spain and to the main countries of the European Union. For shipments outside the EU, please contact our team.

The standard delivery time is 5–10 business days for mainland Spain. For islands and other EU countries, it may vary between 7–15 business days.

All Waydoo products include a 12-month official warranty. Batteries have a 6-month warranty.

You have 14 days from receipt to request a return. The product must be in its original condition. Contact us by email to start the process.

The manuals are available in the Support section of our website or directly on the product pages.

Yes, we have official technical service in Spain. Contact our team to arrange the diagnosis or repair of your equipment.

Yes, firmware updates are done through the Waydoo app. It is recommended to always keep the firmware updated for optimal performance and security.

Make sure both are charged. Try the manual pairing process according to the manual. If the problem persists, contact Waydoo Spain technical support.